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日期：2020-10-21 10:56

Managing Information Systems Projects

ASSIGNMENT #2: Project Schedule

Assignment# 2 Requirements:

? Submitted: Assignment submitted through Blackboard

? Format: Electronic: Professional Quality and Appearance, MS Project Format (.MPP)

? Application: Case Problem as presented in this document.

? Tools: Word Processing plus MS-Project

? Assignment Deliverables (underlined) specified as follows:

Assignment #2

Due Date: Refer to the course schedule (Late penalties apply per syllabus)

For this assignment, you will focus on creating a WBS and scheduling in MS Project. You will set

up the WBS in MS Project and assign LABOR RESOURCES ONLY. (Information regarding computer

equipment, other components, and materials will be provided to you as part of Assignment #3.)

(1) A Project Schedule document, consisting of a Gantt Chart , covering items as discussed in class

and developing the Assignment #1 Case Study into a formal project schedule. Be sure to add

Project Management and Quality Management tasks to those tasks that accomplish the

deliverables already specified in the Case Study. Set up the project software according to the

instructions you will receive in class. You will need to finalize your WBS from the Case Study

information in order to develop the complete list of tasks that must be entered into the software

for the Schedule. This will mean that you will use the new information to modify your previous

WBS from Assignment #1/Class Challenge. (You may also wish to remove unnecessary steps that

may drive up the cost of your project.)

(2) MS-Project Resource Sheet, Create a resource sheet and add all of your labor resources to

include resource names, types, availability and costs. At this point, do not worry about adding

computer equipment, other components, and materials – this will be done as part of Assignment

#3.

NOTE: This is NOT a group project. You are to work on this assignment independently. If you

have questions, please direct them to me. Thank you.

MISP

Assignment #2

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Some additional considerations:

? You do not need to create a Charter, Scope Statement or WBS Dictionary for this assignment as

this case problem is a continuation of that used in Assignment 1 and the Practical Lab 1 session.

? You do need to build on your original WBS to produce a final WBS from the additional

information in the case study, and enter these items into the software. You do not need to

produce any separate WBS documentation or dictionary for this assignment. Be sure you give

each of the WBS entries the proper numerical code, and indent the tasks to show the structure of

the project WBS as per the MS-Project Software.

? For the purposes of these assignments, be careful not to make your WBS too complex.

Therefore, elimination of unnecessary components or components that will drive up the overall

project costs from Assignment# 2 is recommended.

? You must think about how to sequence the tasks logically and efficiently. Some task

dependency is understandable from the assignment, but is ultimately up to you, as there are

several correct possibilities. Do your best to identify the logical progression of tasks that makes

sense and determine which can be done in parallel.

? I am interested in seeing how you represent dependency and relationships among tasks in a

schedule, along with the allocation of resources and costs, so concentrate on those items – not

worrying about the technology solution. If you are not familiar with the terms I’ve used, just ask

for assistance.

? Resources and costs have been identified for you. Remember that you must allocate enough

time between the ordering of materials or equipment and its installation to take account of

shipment time.

? The budget total for labor is for you to determine using the MS-Project software.

THERE IS NO SINGLE, CORRECT “ANSWER” TO THIS ASSIGNMENT. I WILL EVALUATE WHAT YOU

HAVE INCLUDED, HOW YOU HAVE STRUCTURED THE DOCUMENTATION, HOW YOU HAVE ASSIGNED

RESOURCES, THE WAY YOU HAVE FORECASTED COSTS, AND THE APPROACH YOU HAVE SUGGESTED

FOR ORGANIZING AND SEQUENCING THE WORK.

MISP

Assignment #2

(Continued, Page 3 of 5)

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CASE PROBLEM:

Organization Expansion

Founded to capitalize on the opportunities created by the Telecommunications Act of 1996, Telco

Corp. has served New York State as a regional telecommunications service provider for more than

25 years. During this period of time, Telco Corp. has constructed an impressive fiber optic network

that spans 4000 route miles throughout the State of New York. In addition to the large amount of

fiber optic plant that they maintain, they also have 30 Point-of-Presence (POP) locations that house

optical telecommunications transmission equipment that sends the communications signals over

the fiber optic cable. Their headquarters is located in a technology business park in Syracuse, New

York.

While Telco Corp. usually constructs its own fiber optic network when seeking to expand, they

recently completed a deal to acquire Adirondack Telephone, a family-owned service provider who

has a similar, but smaller network in a rural portion of Upstate New York that Telco Corp. currently

does not serve. This network will add 750 miles of fiber cable assets as well as (7) POP locations to

the Telco Corp. footprint. Under the terms of the acquisition, (10) employees from Adirondack

Telephone will be hired by Telco Corp. and they will be relocating to their headquarters in Syracuse,

NY. The expected start date of the new employees is April 5th, 2021.

While employees at Telco Corp. are excited about the acquisition, many have already expressed

concerns about supporting the new employees and additional infrastructure. Telco Corp.’s CEO,

Susan Smith spearheaded the acquisition and understood that this acquisition would require

initiating a project to address furnishing office space for the new employees, LAN connectivity to

company resources and access to the VoIP PBX phone system.

To address these issues, Telco Corp.’s CEO Susan Smith Jackson has decided to sponsor a project to

repurpose and furnish a portion of the warehouse and convert it to office space. This will include

extending its existing LAN and VoIP phone systems to accommodate the new team members. She

has appointed her Director of Operations, Bob Starworth, to act as the primary point of contact for

the project and he will be working directly with vendors and providing feedback to Susan Smith.

Susan Smith has also engaged her Purchasing Manager, Malinda Betts, since she will handle all

administrative tasks associated with the reward and execution of the contract.

After reviewing the responses from the projects Request for Proposal (RFP), your company

“Orange Technologies” was selected and awarded a contract to engineer, furnish and install (EF&I)

all contract items as specified in the RFP. Your CEO, Ed hayes, was very excited to win this project

and assigned YOU to be Project Manager. Understanding the scope of the project, the CEO agreed

to provide you with (5) team members that would be dedicated to the project and work at your

direction. The team members are Linda Mulherin, Nick Serafin, Ajit Singh, Victoria Dunn and Robert

Adams. Each of them have been team members on projects that you have led in the past and you

are excited that they are part of the team.

More specifically, the project will include the following hardware, software and office furniture:

MISP

Assignment #2

(Continued, Page 4 of 5)

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? New cubicle-style furniture will need to be ordered to create (10) cubicle-style work spaces

in the old warehouse area that was recently remodeled to accommodate future office

space. The Procurement Department should be contacted to determine the preferred

furniture supplier and to ensure the new furniture is of the same make, model and color as

existing furniture at the headquarters facility.

? Ten (10) laptop computers will be procured and installed in the new office space and will

have connectivity to the existing cloud storage solution. Ensure the (10) new computers are

loaded with the Windows 10 Enterprise operating system, Microsoft Office Professional 2019

Suite, Microsoft Security Essentials and Adobe Creative Cloud.

? Ten (10) VoIP handsets will be procured and installed in the new office space and will have

connectivity to the existing VoIP PBX (phone system).

? A new Zerox LaserJet multi-functional color network printer-copier with scanning and faxing

ability will be connected to the network in the old warehouse area as well, allowing shared

printing from any of the PCs on the network.

? Each of the (10) cubicles will have (1) Cat 6e cable that is run directly from the new

workstation to a data closet in the old warehouse where it will be connected to a new Cisco

ME3400 aggregation switch that you must purchase and install. Existing multimode fiber

will be used to connect the aggregation switch in the data closet to the main server room

where it will be connected to Telco Corp.’s main router (Cisco 1002-X). The Cisco 1002-X will

provide connectivity to all company resources as well as to a Cisco ASA firewall protected

WAN connection for Internet and external traffic.

? Five (5) new Cisco Aironet wireless access points will provide coverage throughout the new

office space. The Wireless access points will use WPA2 encryption for Wi-Fi access. One (1)

Cat 6e cable will be run from each access point to the Cisco ME3400 aggregation switch in

the data closet.

Other Project Facts/Assumptions:

? To minimize interruption during normal working hours, deliveries and installations and can

only occur during a modified “Vendor Shift”, that is from 6:00 pm to 11:45 pm (with ? dinner

break) on Monday through Friday. No access is generally permitted on Saturday or Sunday.

? Orange Technologies has a staff work policy that limits all employees to working no more

than 40 hours per week. No overtime is allowed. Work will commence on September 28,

2020. However, several of your team members already have scheduled vacations which

conflict with the project and will need to be accounted for:

o Linda Mulherin – December 14th – 18th

, 2020

o Nick Serafin – December 21st – December 24th

, 2020

o Ajit Singh – December 28th – December 31st, 202o

o Victoria Dunn – February 8th – February 12th, 2021

o Robert Adams – March 1st – March 5th, 2021

? Furniture for new employees takes 10 weeks to arrive after order.

MISP

Assignment #2

(Continued, Page 5 of 5)

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? All other equipment components take 8 weeks to arrive after order.

? Assume that project activities are approved to begin on September 28th, 2020.

? Telco Corp. CEO Susan Smith has stated that all work must be completed and all billings

must be made prior to the beginning of the new Fiscal Year which starts April 1

st, 2021.

END OF CASE PROBLEM

Part 2 – New Information for Assignment 2:

The following information is provided to help you with designing the project schedule and budget. This

information is:

Staff Cost and Availability:

(The costs below are internal costs, not customer billing rates.)

? YOU – Project Manager - $75.00/hr – available 75% to project.

Other staff (available 100% to project)

? Linda Mulherin - Infrastructure Analyst/Engineer- $48/hr

? Nick Serafin – Workstation Specialist - $45/hr

? Ajit Singh – Network Integration Specialist - $52/hr

? Victoria Dunn – Network Architect - $50/hr

? Robert Adams – Sr. Network Architect - $57/hr

Costs for Senior Management are included in the Orange Technologies company overhead and should

not be included in the Resource Sheet.